Delivery Information

Paints

Paints are delivered worldwide and all deliveries are carbon neutral

UK: 3 to 7 Days

Rest of the World: 7 to 14 days

You can find our up to date delivery times on each paint set product page

Original Paintings

Original Paintings no framing required: Within 2 weeks worldwide

Original Paintings framing required: 2 weeks to 6 months depending on your choice of frame and if it needs to be crafted

Limited Edition Bamboo Prints

UK: 3 to 7 Days

Rest of the World: 7 to 14 days

Returns Policy

We follow UK Law. UK Law says that we must offer a refund to customers if they've told us within 14 days of receiving their order that they want to cancel. They have another 14 days to return their order once they've told us. UK Law says that we must refund the customer within 14 days of receiving their order. They don't have to provide a reason. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Returning an item is simple, one would email info@placrylic.com, write the order number as the subject of the email and the return will be processed as quickly as possible within the law.